Quick Steps

  1. Log onto Internet Banking
  2. Enter your Member Number and Password
  3. Click on ‘Payments’
  4. Click on ‘Address Book’
  5. For ‘BPAY’ Payee, click on the BPAY tab, locate the payee and click on the ‘Change’ button
  6. For 'Transfer' Payee, learn to update financial account, email address, phone number, ABN, and Organisation ID details

Detailed Steps

Step One - Log into Internet Banking

Click on the LOGIN button at the top, right-hand side of BankVic home page.

BankVic Homepage Login Button

Step Two - Enter login details

On the login screen, you will need to enter your a) Member Number, b) Password, and the c) the text from the image below.

Step Three - Click on ‘Payments’

You are now logged into the Home Screen.
Click on ‘Payments’.

Step Four - Click on ‘Address Book’

A drop-down with options will appear, click on ‘Address Book’.

Step Five - If changing a ‘BPAY’ Payee

Click on the BPAY tab.
Locate the payee and click on the ‘Change’ button on the right-hand side (refer below).

Step Six - If changing a ‘Transfer’ Payee

Financial Account options

This is where you can update:

  • BSB Number
  • Account Number
  • Account Name
  • Nickname of the account
  • The reference you want to appear on your statement
  • If you want the same reference that you have saved on your statement sent to the payee
  • Any reference you want the payee to be sent
  • Any message you would like the payee to get

Email Address options

This is where you can update:

  • Nickname of the account
  • The reference you want to appear on your statement
  • If you want the same reference that you have saved on your statement sent to the payee
  • Any reference you want the payee to be sent
  • Any message you would like the payee to get

If you update anything on this page, simply press 'Save' once completed.

Phone Number options

This is where you can update:

  • Phone Number
  • Nickname of the account
  • The reference you want to appear on your statement
  • If you want the same reference that you have saved on your statement sent to the payee
  • Any reference you want the payee to be sent
  • Any message you would like the payee to get

If you update anything on this page, simply press 'Save' once completed.

ABN options

This is where you can update:

  • ABN
  • Nickname of the account
  • The reference you want to appear on your statement
  • If you want the same reference that you have saved on your statement sent to the payee
  • Any reference you want the payee to be sent
  • Any message you would like the payee to get

If you update anything on this page, simply press 'Save' once completed.

Organisational ID

This is where you can update:

  • Organisational ID
  • Nickname of the account
  • The reference you want to appear on your statement
  • If you want the same reference that you have saved on your statement sent to the payee
  • Any reference you want the payee to be sent
  • Any message you would like the payee to get

If you update anything on this page, simply press 'Save' once completed.

Below is the screen you will find if you are needing to update details for a BPAY.

If you are needing to update the Customer Reference Number then you can complete the number below and press Save. If you are needing to update the Biller name you simply need to type it in and press Search.

Once the details are updated press Save. You can also delete payee’s here by pressing delete.