We have updated our BankVic General Terms and Conditions

What’s changing? 

Here are some of the key updates: 

• Clearer account security guidance 
  We’ve added more detail on how to protect Passwords, BankVic Visa Cards, and digital access, so members can bank with confidence. 

• New Confirmation of Payee feature 
  To help reduce fraud and payment errors, we’re introducing Confirmation of Payee. This feature lets you verify the name on an account before you send a payment. 

• Simplified and consistent language 
  We’ve updated our terminology to make it clearer and more consistent, ‘Passcode’ is now referred to as ‘Password’, aligning with how we communicate with our members. We’ve also refined other definitions to ensure a smoother experience across all our services. 

These changes are designed to support safer banking, keep up with regulatory changes, and make it easier for our members to understand their rights and responsibilities.