Insurance with options to tailor cover to your needs and genuine claims support should be at the top of your list.

  • Look for competitive pricing but read the fine print
  • Ensure your valuable assets are adequately protected
  • Claims support is essential
  • BankVic can provide insurance at the same time as your loan

Making an insurance claim can be stressful and confusing. If your house, car or home contents have been damaged, or you have unfortunately experienced a burglary, you want your insurance cover to be adequate and the claims process to be as easy as possible.

Here's what to look for in your insurance, so you get the coverage that is right for you – as well as help when you need it most.

Competitive pricing

Compare the costs of a number of insurance products. If you're considering 'no frills' cover, be sure to read the fine print and make sure you combine a competitive price with genuine protection and service.


Seek advice to get your coverage right, and make sure you understand what you're covered for. For example, if your home is damaged or a total loss, will your insurance cover rebuilding and professional fees, debris removal, or temporary accommodation costs? Will your contents insurance cover emergency contents storage if your home cannot be lived in due to damage by an event such as a fire? Will your car be covered if the at-fault driver is uninsured?

Read more about how to choose insurance for your car . While homeowners may need home and/or contents insurance, renters may just need contents insurance.

No matter what kind of insurance you need, BankVic insurance consultant Anna Majic says it's important to talk through the options.

"We make the time to have thorough discussions about your assets to help you ensure that you are protected properly," Anna says.

BankVic works with Allianz, one of Australia’s largest general insurers, with products and options to tailor your cover so that you can select the right product for you. "Our role is to help our members quote and arrange an insurance policy as a trusted third party that understands the importance of insurance."

Claims support

What support will be available if you do need to make an insurance claim? While member claims will be assessed by the insurer, BankVic's insurance consultants are available from 8am-6pm for additional support.

"We are there to guide members through the process," Anna explains. "You can contact us to clarify your coverage or seek assistance on how to lodge a claim."

Insurance, lending and banking in one place

As BankVic's lending consultants are also trained in insurance, BankVic members can arrange insurance at the same time as a home or car loan. This means you can ensure you are covered from the moment you sign the sale contract.

Insuring through your bank can be especially valuable if your car or home is deemed a total loss. For instance, when an elderly member's home was crushed by a tree in a storm this year, Anna says several BankVic staff collaborated to make sure the claim process ran smoothly, including pausing her loan repayments while the claim was approved.

BankVic can help you protect your most valuable assets. Call us on 13 63 73 or visit BankVic home insurance for an obligation free insurance quote.

Police Financial Services Limited ABN 33 087 651 661 AFSL and Australian Credit Licence 240293 trading as BankVic arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the Product Disclosure Statement and key fact sheets available from or by calling 13 63 73. The relevant Target Market Determination is available by calling 13 63 73. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services